State Farm® Insurance Agent Savannah Bur
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Brent Pilgreen
July 28, 2026
"Randall, was so extremely kind and helpful! My wife is a 100% disabled veteran, this young man treated her with kindness and respect. We look forward to many years to come using him as our Agent.⭐️⭐️⭐️⭐️⭐️"
"What a thoughtful compliment, Brent! We’re so glad Randall made a positive impression by providing caring and respectful service to your wife. Our team values the relationships we build with our customers, and we appreciate your continued trust."
Shannon Adams
July 28, 2026
"Thanks Randall with State Farm, I appreciate how. quick and simple it was to sign up and get a lower rate on auto."
"Shannon, we’re so pleased to hear that Randall was able to make the process of signing up and securing a lower rate on your auto insurance quick and simple for you. If you have any more insurance needs in the future, please don’t hesitate to reach out to our team. We’re here to help!"
Darin
July 24, 2026
"Shasta is amazing! If I had my own insurance branch, I would hire her quick!! I highly recommend Shasta! She made everything easy with very friendly and professional service! Second-to-none!!"
"We're thrilled to hear that Shasta made such a remarkable impact on you! We are truly fortunate to have her on our team, inspiring us all. Thank you, Darin!"
Brenton T. Raynor
July 23, 2026
"I was looking for a better auto insurance rate and add renters insurance as well. Been with Progressive for at least 3-5 years and my auto policy continued to increase even though I haven’t had any tickets, accidents, etc. I left my information online and Chase at State Farm reached out to me. With my busy schedule, it was difficult to get it done but he did not give up. He even text me when I could speak by phone and was able to relay all the information I needed to make my decision. Today, we spoke by phone and started my policies! I’m now paying less for both policies than I was for just auto with Progressive! I can’t thank Chase enough for his professionalism and I’m much happier with the attention received. Thanks State Farm…I’m looking forward to many years together 😊"
"We’re grateful you gave our team the opportunity to assist you, Brenton. Chase was happy to help you explore your options and find a better rate while providing the level of service you deserve. Thank you for sharing your experience—we’re looking forward to continuing this relationship."
freddy villescas
July 20, 2026
"Appreciate the fast and prompt service giving to by Chase Binion he was very professional, and got me thru the process very fast."
"Fast and reliable service is something our team takes pride in, Freddy. We’re glad Chase was able to make a positive impression and provide the support you needed. Thank you for your kind feedback!"
Arlene Cael
July 15, 2026
"Working with Randall Bryant was awesome! Providing clear information, quick response to emails and reasonable auto insurance quotes are the highlights of a satisfactory customer service experience. I will definitely recommend this agent to friends and family!"
"Knowing you felt informed and well taken care of is the best compliment we could receive. Thank you, Arlene, for recognizing Randall Bryant's commitment to outstanding service and for recommending our agency."
Eva Clark
July 9, 2026
"Chase was very knowledgeable and helped me a lot. I told him I had been with State Farm since 1974 when My agent passed I transferred my account to Sulphur Springs I was not satisfied with this agent so I went to Farmers. It's like coming back home."
"Eva, we’re so happy to hear that Chase was able to provide the support you needed and help you feel welcomed again. Creating a positive experience for our customers is always our goal. Thank you for sharing your feedback and trusting our team!"
Jennifer Finley
June 26, 2026
"***Update on 6/26/2026 - Still loving this insurance. Jose helped me out with some info I was needing and he was quick to find it for me. Just great service!!!***
I'm excited to have Savannah and Jose as my insurance agents. I was able to get auto and home bundle coverage that fit my budget and gives me peace of mind. I feel like they are very knowledgeable and was considerate of my time We were able to conduct most of the policy set up via emails, which was so convenient for me as I work during the day. I dread the long phone calls most sales reps/agents want to put you through. I'm happy to have an agent again that I can reach out to directly and not have to a call a stranger in customer service. I highly recommend giving them a call if you are looking to save money and get the right policies."
"Thank you, Jennifer, for sharing your experience! I'm delighted to know that the bundle coverage fits your budget and provides peace of mind. It's wonderful that the convenience of email communication worked well for you, especially with your busy schedule. Our office is indeed knowledgeable, and I'm grateful for their dedication to making the process smooth and personal. If you ever need further assistance or have questions, feel free to reach out to our office anytime. Your recommendation means a lot to us!"
Charlotte Roberson
June 15, 2026
"My experience was fast and easy and my representative Jessica was nice friendly and very knowledgableand and patient and she did an amazing job of explaining everything and made sure not to leave any thing out I felt very comfortable and everything went smoothly her customer service skills were outstanding If you want quality service and good customer service and a good Rate I suggest you give Jessica a call I promise you want be disappointed She’s The Best so, what are you waiting on make that call"
"Thank you very much, Charlotte, for taking the time to share your experience with us! We are truly glad to hear that Jessica provided you with such knowledgeable and friendly service during your visit. Your recommendation means a great deal to us, and we sincerely appreciate your continued support."
Vickie Carlton
May 29, 2026
"Jessica Hendrickson was a delight to work with. I asked all agents, in my search, to switch companies, not to call but to communicate through email and provide quotes. Jessica was the only one who followed my instructions and responded quickly and efficiently with the information I was looking for. We emailed back and forth multiple times and today when I actually purchased the policy was the first time we actually spoke.
She’s as sweet on the phone and as I expected from her emails. Very polite and professional but also personable and friendly.
I look forward to working with her in the future."
"Thank you, Vickie, for sharing your experience with Jessica. It's great to hear that she was able to meet your communication preferences and provide the information you needed efficiently. We're glad to have her on our team and look forward to continuing to assist you in the future."
Ol Trucker
May 29, 2026
"Jessica is incredible....effecient and an absolute pleasure to work with!"
"Thank you for your feedback! We're glad to hear that Jessica made your experience efficient and enjoyable. We appreciate your support and look forward to serving you again."
Mary Rawlinson
May 28, 2026
"Chase was great to talk to. And saved me money ."
"Thank you, Mary, for your feedback! We're glad to hear that Chase was helpful and could save you money. If you have any more questions or need assistance, feel free to reach out."
damon connolly
May 26, 2026
"When I tell you, this is the definition of customer service I have no complaints. Great job.!!"
"Thank you, Damon, for your kind words! We're glad to hear that our customer service met your expectations. We appreciate your support and look forward to assisting you in the future."
Patti Murphy
May 11, 2026
"Jack Giffin, the retention specialist at Savannah Bur's office is superb! He is very knowledgeable and efficient. He supported me through many questions and phases of getting confirmation of my insurance coverage and registration of my vehicle as I moved from Texas. When there was an issue with my former state "flagging" my car due to lack of insurance coverage, he handled the situation for me that same day. I highly recommend doing business with this firm most especially because of the ease of doing business with them. Thank you, Jack for all of your support."
"Thank you, Patti, for sharing your experience with Jack and our team. We're glad to hear that Jack was able to assist you efficiently with your insurance coverage and vehicle registration during your move. Your recommendation means a lot to us. "
Douglas Franklin
May 6, 2026
"Bravo and Brava to Randall and Savannah, respectfully. They both went above and beyond to work with me. Who sends emails and explanations post 5:00 pm? Savannah does. Who calls and walks me through the process? Randall does. I'm looking forward to working with you both for years to come."
"Thank you, Douglas, for your thoughtful review. We're glad to hear that Randall and Savannah were able to assist you beyond regular hours and guide you through the process. We look forward to continuing our work with you for many years ahead."
Lauren Neyra
April 30, 2026
"Jessica was an absolute joy to work with. After an accident, I needed to replace my vehicle quickly, but could only handle things in the evening due to my schedule. Not only did she offer the most competitive rates, but she also made herself available after hours to help me.
We connected multiple times in the evening, and she was always pleasant, responsive, and easy to work with. She made the entire process smooth during what could have been a stressful time.
I don’t usually leave Google reviews, but I wanted to make sure she gets the recognition she deserves. I highly recommend Jessica—she truly goes above and beyond."
"Thank you, Lauren, for sharing your experience with Jessica. It's great to hear how she was able to assist you efficiently and accommodate your schedule during a challenging time. Your recommendation means a lot to us. "
Alec Ogle
April 25, 2026
"Good Neighbor"
"Thank you, Alec, for the 5-star rating and for calling us a "Good Neighbor." We're glad to be your insurance agency of choice. If you need anything, feel free to reach out."
Maria Vega
April 25, 2026
"Randall Bryant did amazing job with my auto policy, he went over my policy with me and explained everything on the policy. He was very polite and well manner. Thank for the amazing experience."
"Thank you, Maria, for sharing your experience with Randall. It's great to hear that he was able to clearly explain your auto policy and provide such courteous service. We appreciate your feedback and look forward to assisting you in the future."
Tony Hill
April 23, 2026
"Extent service and attention to detail."
"Thank you, Tony, for your feedback. We're glad to hear that our service and attention to detail met your expectations. Your support means a lot to us."
Tommie Nieman - Camp Nieman
April 21, 2026
"Ben is the best agent we have ever had! He explains everything and we have enjoyed doing business with the agency!"
"Thank you Tommie! We appreciate you leaving us a review and the shout out for Ben. Looking forward to serving you for many years!"
Randall Bryant
April 21, 2026
"By far the best experience I’ve had searching for insurance! Randall was very easy to work with and made sure we understood all of our coverages while saving us a ton!! Very happy with our decision to be with Savannah Bur State Farm!"
"Thank you, Randall, for sharing your experience! It's great to hear that you found the process easy and informative while saving on your coverage. We're glad to have you with Savannah Bur State Farm!"
Chase Binion
April 20, 2026
"Chase was wonderful! Can’t believe I got such great service and better coverage for the cost I got! Love the experience!"
"Thank you, Chase, for your kind words! We're glad to hear you had a great experience and found better coverage at a good cost. Your feedback means a lot to us. "
Michelle Walker
April 13, 2026
"Chase B. was incredibly helpful! He was great to work with - knowledgeable, thorough, and patient. We really enjoyed our experience with him and would recommend to our friends and family! 10/10 for customer care."
"Thank you, Michelle, for sharing your experience! We're glad to hear that Chase B. provided knowledgeable and thorough service. Your recommendation means a lot to us."
Jose Sanchez
March 27, 2026
"Llevo muchos años con Savannah Bur State Farm. Siempre me han ayudado con las pólizas de seguro de mis camionetas y son muy accesibles. José siempre me puede ayudar en español."
"Gracias, Jose, por compartir tu experiencia con nosotros. Nos alegra saber que has encontrado nuestro servicio accesible y que José ha podido asistirte en español. Estamos aquí para ayudarte con tus necesidades de seguro. "
Katie Webster
March 26, 2026
"She was amazing, and very helpful 👏"
"Thank you, Katie, for your kind words! I'm glad I could assist you and make the process easier. Your support means a lot to us. "