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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Charlene Boggio

August 27, 2025

5  out of  5
rating by Charlene Boggio
"Shasta very helpful ..... thanks again"
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Sarah Brooks

August 20, 2025

5  out of  5
rating by Sarah Brooks
"Shasta was awesome & very helpful!!"
We responded:
"Thank you, Sarah! I'm delighted to hear that Shasta was able to assist you so well. Our team is committed to providing excellent service, and it's wonderful to know we met your expectations. Let us know if you need anything else!"
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Patty McMahon

August 20, 2025

5  out of  5
rating by Patty McMahon
"Pretty fantastic rates! Super happy about that. Customer Service is great. Thank you for great service"
We responded:
"Thank you, Patty! I'm glad you're super happy with the rates and customer service. Your satisfaction is important to us, and we're here to help with any of your insurance needs. Feel free to reach out anytime!"
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Jessica Gaston

August 4, 2025

5  out of  5
rating by Jessica Gaston
"I worked with Jessica Hendrickson, she was so helpful and professional. She answered every single obnoxious question I had and was so patient."
We responded:
"Thank you, Jessica! I'm happy to hear that Jessica provided such helpful and professional service. It's great to know she was able to answer all your questions with patience. If you have any more questions or need assistance, feel free to reach out!"
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Mike

July 28, 2025

5  out of  5
rating by Mike
"Jessica was very personable and did a wonderful job solving the problems I was encountering with insuring my property. I will look forward to working with her in the future. Well done!"
We responded:
"Thank you for your review, Mike. I'm happy to hear that Jessica was able to assist you effectively with your property insurance needs. We appreciate your kind words and look forward to continuing to support you. Let us know if there's anything else we can do for you!"
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Skye and Greg Belding

July 15, 2025

5  out of  5
rating by Skye and Greg Belding
"Jessica our agent was SO kind and helpful!!! Thank you State Farm!"
We responded:
"Thank you, Skye and Greg! I'm happy to hear that Jessica was kind and helpful during your experience. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can do for you!"
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Sierra Stalzer

July 11, 2025

5  out of  5
rating by Sierra Stalzer
"Jessica made the process of setting up our auto policy extremely easy, simple, and fast. She got us all set up with a few simple emails! We appreciate her help!"
We responded:
"Thank you, Sierra! I'm happy to hear that Jessica made setting up your policy a breeze. We appreciate your kind words and are always here to help with any insurance needs you might have. Let us know if there's anything else we can do for you!"
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Kelvin Johnson

July 10, 2025

5  out of  5
rating by Kelvin Johnson
"It was very great Shasta bendall was very helpful I think that’s her name"
We responded:
"Thank you, Kelvin! I'm happy to hear that Shasta was able to assist you so well. We appreciate your feedback and are always here to help with any insurance needs you might have. Let us know if there's anything else we can do for you!"
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Kay Fuhrman

July 9, 2025

5  out of  5
rating by Kay Fuhrman
"Shasta was very helpful and quickly quoted home owners insurance rates. I now have my home and cars insured with State Farm. Savannah Bur's agency has been very helpful and responsive to all my needs."
We responded:
"Thank you for your review, Kay! I'm happy to hear that Shasta was able to assist you efficiently and that you're satisfied with having your policies insured with us. Our team is dedicated to being helpful and responsive, and it's great to know we're meeting your needs. Let us know if there's anything else we can do for you!"
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John Wynn

July 8, 2025

5  out of  5
rating by John Wynn
"Savannah Bur's agency has always been great to deal with and Randall Bryant has been extremely professional and courteous. I highly recommend them!!!"
We responded:
"Thank you for your review, John! I'm happy to hear that you've had such a positive experience with our office, and I appreciate your kind words about Randall's professionalism and courtesy. Your recommendation means a lot to us. Let us know if there's anything else we can assist you with!"
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Mya Alford

July 3, 2025

5  out of  5
rating by Mya Alford
"Shasta was very amazing, she helped me get a low rate for auto and life insurance!!! ❤️🤩"
We responded:
"Thank you for your review, Mya! I'm happy to hear that Shasta was able to assist you in securing a great rate for your insurance. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Jane doe

June 26, 2025

5  out of  5
rating by Jane doe
"Jessica Hendrickson at the State Farm office in Caddo Mills, TX is the most professional and courteous agent I have ever met!. She is quick, efficient and made the process so easy!!! I appreciate her very much."
We responded:
"Thank you for your review, Jane! I'm so happy to hear about your positive experience with Jessica. She truly is a valuable part of our team, and I'm glad she made the process easy for you. If you ever need anything else, feel free to reach out!"
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JSG Logistics Corp

June 21, 2025

5  out of  5
rating by JSG Logistics Corp
"Jessie was great. 5/5"
We responded:
"Thank you! I'm happy to hear that Jessie provided you with excellent service. We appreciate your feedback and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you!"
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Tim Spigner

June 20, 2025

5  out of  5
rating by Tim Spigner
"Super Easy to get a new Policy and they also save us some Dollars. Great Experience"
We responded:
"Thank you, Tim! I'm happy to hear that getting a new policy was straightforward and that we could help you save some money. We appreciate your feedback and are here if you need anything else. Thanks for choosing us!"
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Angela Harris

June 19, 2025

5  out of  5
rating by Angela Harris
"Jessica made it really easy changing my policy from another company. Everything was quick and painless. I was able to keep my insurance down when my other company was raising it for no reason"
We responded:
"Angela, thank you for sharing your experience! I'm happy to hear that Jessica was able to assist you smoothly with your policy change and help maintain your insurance costs. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
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keagan wettig

June 18, 2025

5  out of  5
rating by keagan wettig
"very respeciful and helpful, communicates well and was nice"
We responded:
"Thank you for your review, Keagan! I'm happy to know you found our communication respectful and helpful. Your feedback means a lot to us. If you need anything else, feel free to reach out!"
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Luke Smith

June 18, 2025

5  out of  5
rating by Luke Smith
"Randall was very professional and made the process very easy for me."
We responded:
"Thank you, Luke! I'm glad to hear that Randall provided you with such a smooth experience. We appreciate your feedback and are always here to assist with any of your insurance needs. Thanks for choosing us!"
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Ben Dyck

June 13, 2025

5  out of  5
rating by Ben Dyck
"Very easy to work with"
We responded:
"Thank you, Ben! I'm happy to hear that you found working with us easy. We’re here to help with any of your insurance needs!"
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mark blackburn

June 5, 2025

5  out of  5
rating by mark blackburn
"Savannah Bur was extremely helpful and patient with me. I am not a great customer, but she is a terrific Insurance professional, being very patient and present in helping me get a new policy. Highly Recommend!"
We responded:
"Thank you for your review, Mark! I'm happy to hear that Savannah was able to assist you with patience and professionalism. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
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Shawn Stegall

May 30, 2025

5  out of  5
rating by Shawn Stegall
"Enjoyed the ease of switching insurances, saving money and the great customer service!"
We responded:
"Thank you, Shawn! I'm happy to hear that switching your insurance was easy and that you appreciated the savings and customer service. If you have any more questions or need assistance, feel free to reach out. Thanks for choosing us!"
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Lilly Wilson

May 23, 2025

5  out of  5
rating by Lilly Wilson
"Great experience, very fast and understanding"
We responded:
"Thank you, Lilly, for sharing your experience! I'm glad you found the service fast and understanding. If you ever have more questions or need assistance, feel free to reach out. We're here to help!"
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Mike Mahan

May 21, 2025

5  out of  5
rating by Mike Mahan
"Jessica was very helpful explaining everything. Very friendly. Made it a lot easier than I thought it would be. Thank you."
We responded:
"Thank you, Mike! I'm glad to hear that Jessica was able to assist you effectively and make the process easier. Her friendly and helpful nature is truly appreciated."
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Calvin Shannon

May 17, 2025

5  out of  5
rating by Calvin Shannon
"Excellent customer service great price they check to make sure you have the proper coverage. Thanks Savannah and team."
We responded:
"Thank you, Calvin! I'm glad to hear that you appreciated our customer service and pricing. Ensuring you have the right coverage is important to us. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
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Janina Litmon

May 15, 2025

5  out of  5
rating by Janina Litmon
"I have had such a wonderful experience working with Jose Gonzalez. He is personable, knowledgeable and responsive. Working in the Real Estate world, we typically need policies and updates pretty quickly and Jose has always been there to assist. I recommend 100x over. Thanks for exceptional service."
We responded:
"Thank you, Janina, for sharing your experience! I'm glad to hear that Jose has been able to provide you with the prompt and knowledgeable service you need. Your recommendation means a lot to us. If you ever need further assistance or have any questions, feel free to reach out."
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Kathleen Parrish

May 15, 2025

5  out of  5
rating by Kathleen Parrish
"Shasta was very efficient and process was very quick."
We responded:
"Thank you, Kathleen, for sharing your experience! I'm glad to hear that Shasta's efficiency made the process quick for you. If you have any more questions or need assistance in the future, feel free to reach out."