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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Eva Clark

Eva Clark

July 9, 2026

5  out of  5
rating by Eva Clark
"Chase was very knowledgeable and helped me a lot. I told him I had been with State Farm since 1974 when My agent passed I transferred my account to Sulphur Springs I was not satisfied with this agent so I went to Farmers. It's like coming back home."
We responded:
"Eva, we’re so happy to hear that Chase was able to provide the support you needed and help you feel welcomed again. Creating a positive experience for our customers is always our goal. Thank you for sharing your feedback and trusting our team!"
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Jennifer Finley

June 26, 2026

5  out of  5
rating by Jennifer Finley
"***Update on 6/26/2026 - Still loving this insurance. Jose helped me out with some info I was needing and he was quick to find it for me. Just great service!!!***

I'm excited to have Savannah and Jose as my insurance agents. I was able to get auto and home bundle coverage that fit my budget and gives me peace of mind. I feel like they are very knowledgeable and was considerate of my time We were able to conduct most of the policy set up via emails, which was so convenient for me as I work during the day. I dread the long phone calls most sales reps/agents want to put you through. I'm happy to have an agent again that I can reach out to directly and not have to a call a stranger in customer service. I highly recommend giving them a call if you are looking to save money and get the right policies."
We responded:
"Thank you, Jennifer, for sharing your experience! I'm delighted to know that the bundle coverage fits your budget and provides peace of mind. It's wonderful that the convenience of email communication worked well for you, especially with your busy schedule. Our office is indeed knowledgeable, and I'm grateful for their dedication to making the process smooth and personal. If you ever need further assistance or have questions, feel free to reach out to our office anytime. Your recommendation means a lot to us!"
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Charlotte Roberson

June 15, 2026

5  out of  5
rating by Charlotte Roberson
"My experience was fast and easy and my representative Jessica was nice friendly and very knowledgableand and patient and she did an amazing job of explaining everything and made sure not to leave any thing out I felt very comfortable and everything went smoothly her customer service skills were outstanding If you want quality service and good customer service and a good Rate I suggest you give Jessica a call I promise you want be disappointed She’s The Best so, what are you waiting on make that call"
We responded:
"Thank you very much, Charlotte, for taking the time to share your experience with us! We are truly glad to hear that Jessica provided you with such knowledgeable and friendly service during your visit. Your recommendation means a great deal to us, and we sincerely appreciate your continued support."
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Vickie Carlton

May 29, 2026

5  out of  5
rating by Vickie Carlton
"Jessica Hendrickson was a delight to work with. I asked all agents, in my search, to switch companies, not to call but to communicate through email and provide quotes. Jessica was the only one who followed my instructions and responded quickly and efficiently with the information I was looking for. We emailed back and forth multiple times and today when I actually purchased the policy was the first time we actually spoke.
She’s as sweet on the phone and as I expected from her emails. Very polite and professional but also personable and friendly.
I look forward to working with her in the future."
We responded:
"Thank you, Vickie, for sharing your experience with Jessica. It's great to hear that she was able to meet your communication preferences and provide the information you needed efficiently. We're glad to have her on our team and look forward to continuing to assist you in the future."
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Ol Trucker

May 29, 2026

5  out of  5
rating by Ol Trucker
"Jessica is incredible....effecient and an absolute pleasure to work with!"
We responded:
"Thank you for your feedback! We're glad to hear that Jessica made your experience efficient and enjoyable. We appreciate your support and look forward to serving you again."
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Mary Rawlinson

May 28, 2026

5  out of  5
rating by Mary Rawlinson
"Chase was great to talk to. And saved me money ."
We responded:
"Thank you, Mary, for your feedback! We're glad to hear that Chase was helpful and could save you money. If you have any more questions or need assistance, feel free to reach out."
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damon connolly

May 26, 2026

5  out of  5
rating by damon connolly
"When I tell you, this is the definition of customer service I have no complaints. Great job.!!"
We responded:
"Thank you, Damon, for your kind words! We're glad to hear that our customer service met your expectations. We appreciate your support and look forward to assisting you in the future."
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Patti Murphy

May 11, 2026

5  out of  5
rating by Patti Murphy
"Jack Giffin, the retention specialist at Savannah Bur's office is superb! He is very knowledgeable and efficient. He supported me through many questions and phases of getting confirmation of my insurance coverage and registration of my vehicle as I moved from Texas. When there was an issue with my former state "flagging" my car due to lack of insurance coverage, he handled the situation for me that same day. I highly recommend doing business with this firm most especially because of the ease of doing business with them. Thank you, Jack for all of your support."
We responded:
"Thank you, Patti, for sharing your experience with Jack and our team. We're glad to hear that Jack was able to assist you efficiently with your insurance coverage and vehicle registration during your move. Your recommendation means a lot to us. "
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Douglas Franklin

May 6, 2026

5  out of  5
rating by Douglas Franklin
"Bravo and Brava to Randall and Savannah, respectfully. They both went above and beyond to work with me. Who sends emails and explanations post 5:00 pm? Savannah does. Who calls and walks me through the process? Randall does. I'm looking forward to working with you both for years to come."
We responded:
"Thank you, Douglas, for your thoughtful review. We're glad to hear that Randall and Savannah were able to assist you beyond regular hours and guide you through the process. We look forward to continuing our work with you for many years ahead."
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Lauren Neyra

April 30, 2026

5  out of  5
rating by Lauren Neyra
"Jessica was an absolute joy to work with. After an accident, I needed to replace my vehicle quickly, but could only handle things in the evening due to my schedule. Not only did she offer the most competitive rates, but she also made herself available after hours to help me.

We connected multiple times in the evening, and she was always pleasant, responsive, and easy to work with. She made the entire process smooth during what could have been a stressful time.

I don’t usually leave Google reviews, but I wanted to make sure she gets the recognition she deserves. I highly recommend Jessica—she truly goes above and beyond."
We responded:
"Thank you, Lauren, for sharing your experience with Jessica. It's great to hear how she was able to assist you efficiently and accommodate your schedule during a challenging time. Your recommendation means a lot to us. "
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Alec Ogle

April 25, 2026

5  out of  5
rating by Alec Ogle
"Good Neighbor"
We responded:
"Thank you, Alec, for the 5-star rating and for calling us a "Good Neighbor." We're glad to be your insurance agency of choice. If you need anything, feel free to reach out."
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Maria Vega

April 25, 2026

5  out of  5
rating by Maria Vega
"Randall Bryant did amazing job with my auto policy, he went over my policy with me and explained everything on the policy. He was very polite and well manner. Thank for the amazing experience."
We responded:
"Thank you, Maria, for sharing your experience with Randall. It's great to hear that he was able to clearly explain your auto policy and provide such courteous service. We appreciate your feedback and look forward to assisting you in the future."
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Tony Hill

April 23, 2026

5  out of  5
rating by Tony Hill
"Extent service and attention to detail."
We responded:
"Thank you, Tony, for your feedback. We're glad to hear that our service and attention to detail met your expectations. Your support means a lot to us."
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Tommie Nieman - Camp Nieman

April 21, 2026

5  out of  5
rating by Tommie Nieman - Camp Nieman
"Ben is the best agent we have ever had! He explains everything and we have enjoyed doing business with the agency!"
We responded:
"Thank you Tommie! We appreciate you leaving us a review and the shout out for Ben. Looking forward to serving you for many years!"
Profile photo of Randall Bryant

Randall Bryant

April 21, 2026

5  out of  5
rating by Randall Bryant
"By far the best experience I’ve had searching for insurance! Randall was very easy to work with and made sure we understood all of our coverages while saving us a ton!! Very happy with our decision to be with Savannah Bur State Farm!"
We responded:
"Thank you, Randall, for sharing your experience! It's great to hear that you found the process easy and informative while saving on your coverage. We're glad to have you with Savannah Bur State Farm!"
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Chase Binion

April 20, 2026

5  out of  5
rating by Chase Binion
"Chase was wonderful! Can’t believe I got such great service and better coverage for the cost I got! Love the experience!"
We responded:
"Thank you, Chase, for your kind words! We're glad to hear you had a great experience and found better coverage at a good cost. Your feedback means a lot to us. "
Profile photo of Michelle Walker

Michelle Walker

April 13, 2026

5  out of  5
rating by Michelle Walker
"Chase B. was incredibly helpful! He was great to work with - knowledgeable, thorough, and patient. We really enjoyed our experience with him and would recommend to our friends and family! 10/10 for customer care."
We responded:
"Thank you, Michelle, for sharing your experience! We're glad to hear that Chase B. provided knowledgeable and thorough service. Your recommendation means a lot to us."
Profile photo of Jose Sanchez

Jose Sanchez

March 27, 2026

5  out of  5
rating by Jose Sanchez
"Llevo muchos años con Savannah Bur State Farm. Siempre me han ayudado con las pólizas de seguro de mis camionetas y son muy accesibles. José siempre me puede ayudar en español."
We responded:
"Gracias, Jose, por compartir tu experiencia con nosotros. Nos alegra saber que has encontrado nuestro servicio accesible y que José ha podido asistirte en español. Estamos aquí para ayudarte con tus necesidades de seguro. "
Profile photo of Katie Webster

Katie Webster

March 26, 2026

5  out of  5
rating by Katie Webster
"She was amazing, and very helpful 👏"
We responded:
"Thank you, Katie, for your kind words! I'm glad I could assist you and make the process easier. Your support means a lot to us. "
Profile photo of Jim Young

Jim Young

March 26, 2026

5  out of  5
rating by Jim Young
"Randall Bryant is my pick for candidate as Agent of the year. As a retired agent of some 60 years I know the sales fluff from sincere desire to be of service. I can gladly recomment him to anyone, as I shall to my friends and family. Question... Can I add a 6th Star above?"
We responded:
"Thank you, Jim, for your kind words about Randall Bryant. It's great to hear that his sincere dedication to service stands out to someone with your extensive experience. We truly appreciate your support and recommendation."
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Rashad Scott

March 26, 2026

5  out of  5
rating by Rashad Scott
"Dis the best service I have ever gotten the people were so friendly and meet with a warm smile. Also was blessed to get my interview handled smooth and quick by Alex"
We responded:
"Thank you, Rashad, for sharing your experience with us! We're glad to hear that Alex and the team made your visit smooth and welcoming. Your feedback means a lot to us."
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Laura Chambers

March 24, 2026

5  out of  5
rating by Laura Chambers
"Fast and friendly."
We responded:
"Thank you, Laura, for your feedback! We're glad to hear that you found our service fast and friendly. Your support means a lot to us. "
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Jeremy Boone

March 8, 2026

5  out of  5
rating by Jeremy Boone
"Jessica was amazing and looking forward to the experience.."
We responded:
"Thank you, Jeremy, for your feedback! We're glad to hear that Jessica made a positive impact on your experience. We look forward to continuing to serve you."
Profile photo of Keaira So'blessed

Keaira So'blessed

March 2, 2026

5  out of  5
rating by Keaira So'blessed
"Omg I wish I would have been found them years ago their prices are amazing thanks Jessica!!"
We responded:
"Thank you, Keaira, for your enthusiastic review! We're glad to hear that Jessica was able to assist you with our competitive prices. If you have any more questions or need further assistance, feel free to reach out. "
Profile photo of Terry Payne

Terry Payne

February 18, 2026

5  out of  5
rating by Terry Payne
"Home and auto… Shasta was a great help !"
We responded:
"Thank you, Terry, for your feedback! We're glad Shasta was able to assist you with your home and auto insurance needs. Your support means a lot to us. "