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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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aimee urias

April 24, 2024

5  out of  5 rating by aimee urias
"I had Shasta help me get home & auto insurance. She was very helpful and explained everything very clear to me about what coverage I would be getting. She answered all of my questions and was very friendly !"
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p montague

April 23, 2024

5  out of  5 rating by p montague
"Ms. Bur, I have just turned over all of my insurance needs to you and your office! More specifically, I cancelled my H/O, AUTO and XS policies to sign on w/you, your office and Statefarm because of Randall Bryant. I have become FED UP w/the horrible service one receives today. Companies have lost perspective and respect for who pays their bills, for the customer. I am NOT a "bad" customer, however wanting common courtesy and an appreciation that I am the customer is a minimum. Mr. Randall cold-called me, he gave me his pitch and he took my first "rejection". He was steadfast, he didn't buckle, he calmly explained the offering, why Statefarm would be a better option, and answered my questions w/out "buckling". I respected his ability, his willingness to answer my questions. As a result, I felt very comfortable giving him, you all my business. I tested him. I called the office a couple days later, asked for him. A MIRACLE! They transferred me to him. I've not had the pleasure of meeting you Ms. Bur, but from one NEW customer, Randall Bryant is a good egg, a keeper. Thank you. I look forward to working with you. paul montague 512/ 924 8205"
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King

April 19, 2024

5  out of  5 rating by King
"Highly recommend partnering with Ray when evaluating insurance options. He is efficient and thorough. He provided a comprehensive review of the available services and policies State Farm has to offer."
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Dani G

April 19, 2024

5  out of  5 rating by Dani G
"Jessica was such great help with my new auto insurance policy! She was so patient with all of my questions! Thank you again Jess! ❤️"
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chase pullen

April 18, 2024

5  out of  5 rating by chase pullen
"Shasta was very diligent and able to explain things in a manner that I was able to comprehend! She always seemed to have a positive attitude and patient with my incompetence lol. Thanks for the help Shasta!"
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Elexis Garza

April 15, 2024

5  out of  5 rating by Elexis Garza
"Shasta was able to quickly give me the information I needed for my quote and build a plan that would cover my vehicles better than my previous for more than $100 less per month than I have been paying. Highly recommend their office and especially this rep. Thanks Shasta!"
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Deanna Pair

April 5, 2024

5  out of  5 rating by Deanna Pair
"Shasta is always so helpful!!"
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Darrell Cole

April 2, 2024

5  out of  5 rating by Darrell Cole
"Working with Shasta was a pleasure. Very attentive and attention attention to details. Thank you Shasta."
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Rick Adams

April 1, 2024

5  out of  5 rating by Rick Adams
"They work great with you"
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LS

April 1, 2024

5  out of  5 rating by LS
"Very helpful"
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Stephanie Eaves

March 29, 2024

5  out of  5 rating by Stephanie Eaves
"Excellent customer service!! I called for a home and auto bundled quote and spoke with Shasta. For the first time in 4 years (being with a different insurance company) I felt heard, relaxed, happy, and walked away finally understanding exactly what I’m paying for, and know that I have options. Shasta was very knowledgeable and patient and such a pleasure to work with!! So much so I almost said I love you 3 times! Lol That is how flustered I was with my now past company. Thank you SO much Shasta!!"
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Joe Caceres

March 28, 2024

5  out of  5 rating by Joe Caceres
"Randall was AWESOME! He got me quotes for home and vehicle coverage very promptly and was very easy to work with while we tweaked the coverage to make the most cent$ for our particular situation. We would highly recommend to everyone looking for top notch service!"
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Sylvia Vasquez

March 27, 2024

5  out of  5 rating by Sylvia Vasquez
"Shasta was a great help with my new insurance policy"
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Sam Raner

March 27, 2024

5  out of  5 rating by Sam Raner
"Helped me lower my car insurance as well as get life insurance and doubled my coverage"
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Brandie P

March 13, 2024

5  out of  5 rating by Brandie P
"Jessica is absolutely amazing! I simply went online for a quote and she picked up the ball, got me the information and wrote the policy in record time. I will go to her and Savannah Bur for all of my insurance needs and will refer them to everyone I know!"
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Leveticus s

March 13, 2024

5  out of  5 rating by Leveticus s
"Just bought a new truck and I’m younger so I definitely needed a good deal on car insurance. I was referred by my car salesman and he told me that Jessica from State Farm would 100% take care of me. And that she did. She gave me the best possible coverage for the best possible deal to help me out. Even got a combined life insurance policy to make everything cheaper!!! Gotta say I can’t be more thankful for her and everything she helped me set up. Thank you Jessica!!!!"
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E

March 5, 2024

5  out of  5 rating by E
"Shasta was helpful, knowledgeable, and above all very cheerful. She was very clear in helping me determine what I needed to set up my policy. I look forward to my continued relationship with Shasta and the Savannah Bur State Farm agency. I do highly recommend them."
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Kelly Newlon

March 1, 2024

5  out of  5 rating by Kelly Newlon
"I did a search on line and Jessica from Savannah Bur contacted me. Very informative, thorough and detailed in her quote. They saved me over $1500.00 a year on my insurance!! Thank you for working to give us something to work within our budget!!"
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Holly Chandler

February 23, 2024

5  out of  5 rating by Holly Chandler
"Very quick and easy process to get me and my husband insured. Thank you Jessica for all your help!"
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dusti karm

February 20, 2024

5  out of  5 rating by dusti karm
"Excellent communication skills"
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charles gomez

February 16, 2024

5  out of  5 rating by charles gomez
"Very detailed and polite. Explained all the coverages I had and was able to save me money. Thank you!"
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Glenda Smith

February 16, 2024

5  out of  5 rating by Glenda Smith
"Jessica Hendrickson was very knowledgeable and professional in getting us enrolled into State Farm's Insurance policies for our cars and house. We felt assured we were making the right move to State Farm. Many thanks for answering our many questions."
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Heather Carlock

February 14, 2024

5  out of  5 rating by Heather Carlock
"She did a wonderful job in helping me get my discounts and discuss things I’ll need to add to my future policy. Thank you for providing such great customer service & and saving me some money every month!"
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Richard Rogers

February 13, 2024

5  out of  5 rating by Richard Rogers
"Outstanding communication and made sure I understood all details"
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Kayla Witherspoonj

February 13, 2024

5  out of  5 rating by Kayla Witherspoonj
"Great experience! Very friendly, very helpful and always available when I need help."